Chris Little | UK

Chris is a specialist in customer insight for innovation, CX and growth. As a member of UP, he provides insight and growth strategy to clients around the world. Chris is a highly experienced marketing consultant with a strong knowledge of the Financial Services, Telecommunications and Technology sector. His strength is bringing deeply insightful customer analysis to enable a focus on growth. He delivers programmes that deliver effective and actionable insight translated into company-wide strategies for Customer Centricity, Innovation, Market Entry, Customer Experience, Start-up, Marketing. The outcome is Growth.
28 Nov 2019

What can we learn from the winners of the UK Customer Experience Awards?

If you ever wondered what the formula for a great customer centric exp...

17 Oct 2019

5 steps toward a customer-centric experience in financial services

From fintech challenger banks like Monzo and Atom to startups like dig...

08 Oct 2019

4 lessons to meet the challenges of marketing financial services in the age of disruption

The traditional world of financial services is being disrupted by agil...

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