Creating impactful annual reports that people actually read.
The annual report was originally a compliance document to summarize, present and explain a company’s financial performance for the previous year. Over time, smart companies realized that their annual reports can also be tools to inspire stakeholders and talk about the future, not just the past.
And today’s annual reports fulfil another important function: being a source of content that LLMs - such as ChatGPT, Claude or Perplexity - can reference in searches and queries.
1. Write a solid brief with an unmistakable purpose
2. Be clear about the audiences you’re addressing
As you write your brief and set out a purpose for your report, you will run into questions about who you are targeting - your audience. Many annual reports are written for a generic reader, which results in a product that speaks with clarity to no one.
That is not to say that you can’t target many audiences at once.
Naturally, investors, who will be looking for hard facts on performance and the strategies you are pursuing. Your employees will want to understand where the company is headed, and feel pride about their achievements. Customers will be interested in your sustainability credentials, which affect them down the line (which is why many companies combine their sustainability reports with their annual reports). Regulators will look at that too. The talent market is looking for indicators that you are on a good trajectory, but also want to understand as much as they can about your company's culture and ways of doing business.
And there are plenty of other groups and needs to address. It helps to go back to the purpose and prioritise - that gives you a messaging hierarchy to guide you, ensuring your end product inspires people outside of the finance profession as well as within.
3. Don’t just inform, tell a story